Delivery & Returns
We deliver to anywhere in Australia.
All orders placed before 1pm are dispatched the same day business day.
Order before 9am for same day delivery to most of Sydney.
Standard Delivery is capped to $15 per order. Express options also available.
Australia Post Parcel delivery with signature is the standard post method. If you have bulky or large items we may choose to ship with courier. You will be contacted if there is any issues sending to the supplied address.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.